About

Meet Bridget

the bridge between people & business.
Bridget Yates, founder of Bridge Works HR
29
Yearsof practical
HR experience
My Story

29 Years of HR Experience,
One Trusted Partner

My career in Human Resources began in 1997 in the banking sector. Since then, I've led HR functions across financial services, manufacturing and group-level organisations, helping businesses navigate both everyday HR challenges and complex workplace matters.

I've navigated the hard stuff: Section 189 restructures, Section 197 business transfers, wage negotiations, workplace disciplinary processes, CCMA dispute resolution and union engagement — always with the goal of keeping workforces stable, engaged and productive through change.

My approach is straightforward: no unnecessary jargon, no complicated processes — just honest advice, real experience and HR that works.

EnergeticPassionatePractical
The Bridge Works PromiseI don't believe in textbook HR. I believe in practical HR.

Every recommendation I make is grounded in real workplace experience, legal compliance and commercial reality — helping businesses make confident people decisions that stand the test of time.

Real Experience. Practical Solutions. Trusted Advice.
Why I Do This

Mission & Vision

Mission

To partner with businesses by delivering honest, practical and legally compliant HR support that protects employers while empowering employees to succeed.

Vision

To become the trusted HR partner of choice for growing businesses by creating workplaces where people thrive, leaders lead with confidence and businesses perform at their best.

Core Values

What I Stand For

Practical

I believe HR should solve problems, not create them. Every solution must be workable, compliant and commercially sensible.

Courage

I don't avoid difficult conversations. I provide honest advice and practical solutions, even when the answers are challenging.

Excellence

I deliver professional, reliable and responsive service with attention to detail and a commitment to getting it right.

People First

Successful businesses are built on engaged people. I value fairness, dignity and accountability in every workplace.

Career Highlights

A Track Record That Talks

2× National Top Achiever

Recognised as Top Achiever in 2016 and 2017 at Nedbank Personal Loans for national HR and operational delivery.

Collective Bargaining & Union Engagement

Successfully built constructive union relationships and negotiated sustainable collective agreements that supported business continuity and positive labour relations.

CCMA Representation

Successfully represented employers through conciliation, arbitration and dispute resolution processes, achieving fair and commercially sound outcomes.

Dispute Resolution

Effectively resolved complex workplace disputes, minimising escalation, operational disruption and potential legal exposure.

Labour Law Expertise

Applied extensive labour law knowledge to provide practical, compliant solutions that balanced organisational requirements with employee relations.

Strategic HR Solutions

Delivered commercially aligned HR strategies that strengthened workforce effectiveness, improved organisational outcomes and supported business objectives.

Change That Held Together

Led full HR functions through company restructures, S189 retrenchment processes and S197 ownership transfers — with engagement intact.

The Journey

Where I've Worked

banking, manufacturing & group HR.
Nov 2020 — Jul 2026

Group HR Manager

The Upstream Group

Group-wide HR strategy, EXCO advisory, full statutory compliance (EE, WSP, ATR), industrial relations and change leadership across the group.

Oct 2018 — Oct 2020

HR Manager

Counterpoint (Pty) Ltd, Hammarsdale

Full HR function at EXCO level — payroll, wage negotiations, S189 and S197 processes, union engagement and performance management in manufacturing.

Mar 2006 — Sep 2018

National Operations Manager | National Capacity Manager

Nedbank Personal Loans

Led national teams of up to 12, embedding HR best practice across the Physical Distribution network. Top Achiever 2016 & 2017.

Jun 2005 — Feb 2006

National Project Manager

Quest Recruitment Agency

Integrated HR/IR support to Nedbank management across two national business channels.

Jul 2001 — May 2005

HR Consultant

BoE Corporate

End-to-end recruitment for KwaZulu-Natal, psychometric assessment (SHL), policy drafting and IR support.

Sep 1997 — Jun 2001

HR Generalist (IT HR)

NBS Bank Ltd

Where it all began — recruitment, assessments, remuneration and HR policy training in banking.

Core Competencies

What I Bring to the Table

Strategic HR Leadership & Business PartneringIndustrial Relations & Labour Law (LRA, BCEA, EEA)Wage Negotiations & Union RelationsChange Management (S189, S197)Performance Management & Succession PlanningEmployment Equity & Statutory Reporting (EE / WSP / ATR)Recruitment & Talent AcquisitionTraining, Development & Employee WellnessHR Metrics, Analytics & Executive ReportingPeople Management Systems (SAGE 300)